Wardwizard collaborates with SpeedForce for after-sales services for the extension of Joy e-bikes to over 50,000 consumers monthly.
Strategic Partnership
Wardwizard Innovations & Mobility Ltd., which has its business in electric vehicles, revealed today one of its biggest associations with a service chain of two-wheelers named SpeedForce. This friendly partnership is proposed to improve after-sales services offered by Wardwizard’s Joy E-bike brand. Under this partnership, both the proposed companies will strive to utilize SpeedForce’s sense of reach of service centres all over India.
Expanding Reach
SpeedForce has outlets in more than 350 outlets across the nation and attends to about 150 car units monthly on average for each outlet. This strategic partnership is said to inject capabilities that will let Joy e-bike sell to over 50,000 unique consumers every month. The partnership will enable customers to avail maintenance and support easily, especially in areas such as Northeast India.
Enhanced Customer Experience
SpeedForce announced that its Joy e-bikes would not only be serviced in exclusive Joy shops but also at SpeedForce authorised service shops. This dual access makes the ownership experience easy because customers buy and service their vehicles from a single dealership. In addition, Joy e-bike models will be sold only in SpeedForce outlets to the market, thereby improving product visibility.
Comprehensive Service Solutions
As a result of such a partnership, Joy e-bike spare parts and lubricants will be expected to be displayed at the SpeedForce outlets. This guarantees that the customers are provided with service as well as maintenance solutions in one package. This improved service network is most beneficial in areas where Wardwizard has not made deep inroads, including the Northeast’s Seven Sisters states.
Commitment to Sustainability
Yatin Gupte, Chairman and Managing Director of Wardwizard, is delighted with this partnership for expanding the market and bringing higher customer satisfaction. He said that the partnership with SpeedForce reflects their standpoint on partnering with companies as they take part in helping transform the mobility sector into a sustainable one across India.
Future Prospects
This partnership has the goal of enhancing after-sales services and, at the same time, creating opportunities for both companies in the electric vehicle market in the future. As the demand for electrical vehicles and the emphasis on generating sustainable energy sources continues to rise, this new mutual partnership is to establish a new trend in customer satisfaction and easy accessibility.
Altogether, the collaboration with Wardwizard Innovations & Mobility and SpeedForce is a new major leap forward to improve after-sales services for Joy e-bikes. Both companies being in sync with each other in terms of resources and networks will enable them to satisfy the emerging market demands of electric vehicle consumers in the country.
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